[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.glinec.sk\/ako-mam-postupovat-ak-mi-predavajuci-neuzna-reklamaciu\/#Article","mainEntityOfPage":"https:\/\/www.glinec.sk\/ako-mam-postupovat-ak-mi-predavajuci-neuzna-reklamaciu\/","headline":"Ako m\u00e1m postupova\u0165, ak mi pred\u00e1vaj\u00faci neuzn\u00e1 reklam\u00e1ciu?","name":"Ako m\u00e1m postupova\u0165, ak mi pred\u00e1vaj\u00faci neuzn\u00e1 reklam\u00e1ciu?","description":"Mnoh\u00ed z\u00a0n\u00e1s u\u017e za\u017eili situ\u00e1ciu, kedy zak\u00fapen\u00fd v\u00fdrobok museli kv\u00f4li nejakej jeho chybe reklamova\u0165. Pokia\u013e sme v\u00fdrobok nepo\u0161kodili \u00famyselne a\u00a0ani...","datePublished":"2019-11-14","dateModified":"2023-04-27","author":{"@type":"Person","@id":"https:\/\/www.glinec.sk\/author\/#Person","name":"","url":"https:\/\/www.glinec.sk\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/f5ad5dcd5c02ecc0fdaf1fe4b2e9a39ad5c5cc2b614885090f6f77b1ccabb3a9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f5ad5dcd5c02ecc0fdaf1fe4b2e9a39ad5c5cc2b614885090f6f77b1ccabb3a9?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"glinec.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.glinec.sk\/wp-content\/uploads\/img_a299837_w16643_t1556293820.jpg","url":"https:\/\/www.glinec.sk\/wp-content\/uploads\/img_a299837_w16643_t1556293820.jpg","height":0,"width":0},"url":"https:\/\/www.glinec.sk\/ako-mam-postupovat-ak-mi-predavajuci-neuzna-reklamaciu\/","about":["Slu\u017eby"],"wordCount":398,"articleBody":"Mnoh\u00ed z\u00a0n\u00e1s u\u017e za\u017eili situ\u00e1ciu, kedy zak\u00fapen\u00fd v\u00fdrobok museli kv\u00f4li nejakej jeho chybe reklamova\u0165. Pokia\u013e sme v\u00fdrobok nepo\u0161kodili \u00famyselne a\u00a0ani nespr\u00e1vnym pou\u017e\u00edvan\u00edm, mal by n\u00e1m v\u00fdrobca reklam\u00e1ciu uzna\u0165. \u010co robi\u0165 ale v\u00a0pr\u00edpade, \u017ee sa tak nestane?Zo z\u00e1kona (\u00a7 620 Ob\u010dianskeho z\u00e1konn\u00edka) je \u0161tandardn\u00e1 z\u00e1ru\u010dn\u00e1 doba tovarov na Slovensku v\u00a0trvan\u00ed 24 mesiacov odo d\u0148a k\u00fapy. Pod\u013ea osobit\u00fdch podmienok je mo\u017en\u00e9 aby bola z\u00e1ru\u010dn\u00e1 doba aj krat\u0161ia pr\u00edpadne dlh\u0161ia. Zamerajme sa v\u0161ak na be\u017en\u00e9 druhy tovarov ako napr\u00edklad oble\u010denie alebo obuv. Ak sa n\u00e1m zak\u00fapen\u00e1 vec pokaz\u00ed pred uplynut\u00edm doby 24 mesiacov m\u00e1me z\u00e1konn\u00e9 pr\u00e1vo dan\u00fa vec reklamova\u0165.V\u00a0pr\u00edpade, \u017ee n\u00e1m pred\u00e1vaj\u00faci na\u0161u reklam\u00e1ciu neuzn\u00e1, m\u00e1me mo\u017enos\u0165 obr\u00e1ti\u0165 sa na pr\u00edslu\u0161n\u00fd in\u0161pektor\u00e1t Slovenskej obchodnej in\u0161pekcii (SOI), aby dan\u00fd pr\u00edpad pre\u0161etril. Tovar bude odoslan\u00fd na odborn\u00e9 pos\u00fadenie znalcom. Adresu in\u0161pektor\u00e1tu n\u00e1jdete na webov\u00fdch str\u00e1nkach Slovenskej obchodnej in\u0161pekcie. Nezabudnite k\u00a0\u017eiadosti o\u00a0pre\u0161etrenie pripoji\u0165 tie\u017e dokumenty s\u00favisiace s\u00a0k\u00fapou a\u00a0reklam\u00e1ciou tovaru. Ak SOI rozhodne, \u017ee va\u0161a reklam\u00e1cia bola opodstatnen\u00e1, pred\u00e1vaj\u00faci bude povinn\u00fd v\u00e1m ju uzna\u0165 a\u00a0vybavi\u0165 jedn\u00fdm zo z\u00e1konn\u00fdch sp\u00f4sobov. A\u00a0to do 30 dn\u00ed od rozhodnutia formou bu\u010f v\u00fdmeny tovaru, odstr\u00e1nen\u00edm vady pr\u00edpadne vr\u00e1ten\u00edm pe\u0148az\u00ed a\u00a0z\u00e1rove\u0148 je povinn\u00fd v\u00e1m vyda\u0165 p\u00edsomn\u00fd doklad o\u00a0vybaven\u00ed danej veci.\u010co sa t\u00fdka po\u017eiadavky pred\u00e1vaj\u00faceho vr\u00e1ti\u0165 tovar v\u00a0origin\u00e1lnom obale, \u017eiadny pr\u00e1vny predpis v\u00e1m t\u00fato povinnos\u0165 neuklad\u00e1, to znamen\u00e1, \u017ee tovar NEMUS\u00cdTE VRACA\u0164 V\u00a0ORIGIN\u00c1LNOM OBALE. Ak sa v\u00e1m n\u00e1hodou stane, \u017ee obchod, v\u00a0ktorom ste tovar zak\u00fapili, bol zru\u0161en\u00fd e\u0161te po\u010das doby, kedy v\u00e1m be\u017e\u00ed z\u00e1ruka je predajca povinn\u00fd informova\u0165 o\u00a0zodpovednej osobe, ktor\u00e1 bude pr\u00edpadn\u00e9 probl\u00e9my a\u00a0reklam\u00e1cie rie\u0161i\u0165. Taktie\u017e mus\u00ed t\u00fato inform\u00e1ciu uvies\u0165 mestu alebo obci, v\u00a0ktorej mal p\u00f4vodn\u00fd obchod s\u00eddlo a\u00a0t\u00e1 v\u00e1m ju v\u00a0pr\u00edpade potreby poskytne.                                                                                                                                                                                                                                                                                                                                                                                        3.7\/5 - (9 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Ako m\u00e1m postupova\u0165, ak mi pred\u00e1vaj\u00faci neuzn\u00e1 reklam\u00e1ciu?","item":"https:\/\/www.glinec.sk\/ako-mam-postupovat-ak-mi-predavajuci-neuzna-reklamaciu\/#breadcrumbitem"}]}]